We are delighted that you are visiting our website. We respect your privacy. Data protection and data security when using our website are very important to us. In this data privacy policy, we would like to inform you about the extent to which data is collected when using our website and for what purposes we use this data. We also want to inform you about your rights in this regard.
Hereinafter, we inform you in accordance with Article 13 of the General Data Protection Regulation (GDPR) about the collection of personal data when using our website. Personal data includes all data that can be personally related to you, such as name, address, email addresses, user behaviour.
The controller pursuant to Article 4 (7) of the GDPR is
CHARMANT GmbH Europe, Zielstattstraße 34, 81379 Munich, Email: info(at)charmant.eu
You can reach our data protection officer at:
Bugl & Kollegen Gesellschaft für Datenschutz und Informationssicherheit mbH, Alexander Bugl, Eifelstraße 55, 93057 Regensburg, Germany
E-Mail: kontakt@buglundkollegen.de
If personal data about you is processed as a user, you are considered a data subject in accordance with the GDPR. Data subjects have the following rights against the controller:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91511 Ansbach, Germany
Email: poststelle@lda.bayern.de
The hosting services we use (services for the operation and provision of the website) serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, email delivery, security services, and technical maintenance services that we use for the purpose of operating this website.
In this process, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta- and communication data of customers, interested parties, and visitors to this online platform based on our legitimate interests in an efficient and secure provision of this website in accordance with Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of a data processing agreement).
When using the website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:
– Browser type and version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Time of the server request
– IP-Address
We process your data for a limited period of time on the basis of our legitimate interest in accordance with Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.
a. Nature and Purpose of Processing
The data you enter in the contact form will be stored for the purpose of individual communication with you. For this purpose, you must provide a valid e-mail address, your name, country and your message. This serves to assign the request and then answer it. Provision of additional data is optional. If you contact us by e-mail, the data you provide (e-mail address, name, country, your message and, if applicable, your phone number, etc.) are also processed for individual communication.
b. Legal basis for processing
The processing of your personal data is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR). By providing the contact form, we make it easy for your to contact us. The information you provide is stored for the purpose of processing the inquiry and for possible follow-up questions. If you contact us to request a quote, the processing of the provided data is carried out to perform pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
c. Data Categories
Email Address, Name, Country, Your Message
d. Recipients
Recipients of the data are internal employees of CHARMANT GmbH Europe.
e. Data Retention
Data will be deleted no later than 6 months after processing the inquiry. If a contractual relationship is established, we are subject to the statutory retention periods of the German Commercial Code (HGB)and will delete your data after the expiration of these periods.
f. Legal/Contractual Requirement
The provision of your personal data is voluntary. However, we can only process your inquiry if you provide us with your name, country, email address, and the reason for the inquiry.
g. Third-Country Transfer
Processing can also occur outside the European Union (EU) or the European Economic Area (EEA).
i. Automated Decision-Making and Profiling
As a responsible company, we refrain from automated decision-making or profiling in this data processing.